Making IT Happen and Making IT Stick - A Successful Case of Implementing a Knowledge Management System in a Healthcare Organization
نویسندگان
چکیده
Undertaking to implement a Knowledge Management approach is inherently difficult and risky for organizations. This paper describes and discusses an implementation of a Knowledge Management system that took place in a Swedish healthcare organization. The paper takes as its starting point a set of suggested best practices for implementing a Knowledge Management approach. For each of the best practices the successful case is discussed and contrasted with some less successful cases.
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